Empowering independence • Enriching lives • Every day.

Trusted NDIS provider in South East Queensland

Finding an NDIS provider in South East Queensland can feel overwhelming, especially if you have had poor experiences or struggled to find reliable support. At Acme Support Services, we have been supporting participants across South East Queensland for over 15 years, delivering consistent, high-quality disability support services tailored to individual needs.

We are an NDIS registered provider based in Darra, Queensland. We cover Brisbane, Gold Coast, Logan, Ipswich, Moreton Bay, and Redlands. Our team does community nursing, personal care, supported independent living, and transport support. We are not the biggest provider in Queensland, but we are consistent, and our 90+ five star Google reviews back that up.

  • ABN: 68 656 134 539
  • 15 Years Experience
  • Available 24/7
  • NDIS Registered registered
  • APHRA Registered Nurses
  • 15 Years Experience
◷ Available 24/7

Matched with care.

Support workers selected around your needs, personality, culture and preferences.

15+ Years of experience
80+ Participants supported
90+ Five-star reviews
24/7 Care availability
Our Services

Our NDIS services Accross South East Queensland.

Explore our four core NDIS services and additional disability supports, tailored to empower independence, wellbeing, and quality of life.

Nursing Services
01 Service

Nursing Services

APHRA registered nurses providing clinical care in your home, including wound care, medication management and complex support.

Personal Care
02 Service

Personal Care

Dignified daily support with showering, dressing, grooming, toileting and mobility, tailored to your routine.

Travel and Transport Support
04 Service

Travel & Transport

Reliable and accessible transport for appointments, employment, study, community activities and everyday travel.

Group and Centre Based Activities
06 Service

Community Participation

Support to connect, build confidence, learn new skills and participate in activities that matter to you.

Overnight Support
08 Service

Overnight Support

Active overnight and sleepover support from qualified, consistent workers who understand your individual care plan.

Complete NDIS Support

Need help choosing the right support?

Explore our complete service range or speak with our team about support tailored to your goals.

Contact Us
15 years of dependable, person-centred support across Queensland.

Who we are

Acme Support Services was started 15 years ago because our founding team kept seeing the same problem: participants getting generic, impersonal support from providers who treated them like a plan number. So we built something different. A family run provider where every participant gets treated as a person, with care plans designed around their actual goals and preferences.

We have supported over 80 participants and their families, earned 90+ five star Google reviews, and built a team of APHRA registered nurses, qualified support workers, allied health professionals, and SIL property managers. Our head office is in Darra,Queensland, but our workers cover all of South East Queensland.

  • Hands-on leadership
  • Focus on service quality
  • Reviews participant feedback
  • Oversees staff training
  • People-first decisions
  • Trusted approach for 15 years
More about us
Why Families Choose Acme

What Makes Us Different from Other NDIS Providers in South East Queensland

We know every provider says they are different. So here is what we actually do that others often do not.

01

15 years experience

Not a startup. We have been delivering disability support across Queensland since 2010. Over 80 participants and families supported.

02

24/7 availability

Our team picks up the phone on weekends and after hours. Overnight nursing, weekend care, holiday transport, all rostered.

03

Person centred matching

We match workers on gender, culture, language, personality. Then keep the same worker assigned long term. That consistency matters.

04

90+ five star reviewst

Participants and families consistently rate us as reliable, compassionate, and responsive. That trust is earned, not claimed.

05

Family run values

Our leadership team personally oversees service quality and reviews participant feedback. That kind of accountability disappears in bigger providers.

06

Fast onboarding

Most participants are set up within days, not weeks. We work with your coordinator to sort the paperwork quickly so support starts fast.

Problems we hear about from new participants

These are the things people tell us when they switch to Acme from another provider.

? "My last provider kept cancelling shifts"

Workers not showing up, last minute cancellations, different people every week. We roster carefully, assign consistent workers, and introduce replacements beforehand when your regular worker is unavailable.

Talk to us about reliable care

? "I do not understand my NDIS plan"

The NDIS system is genuinely confusing. Funding categories, line items, plan managed vs self managed, it is a lot. Our team explains it in plain English. We help you understand what you are funded for, how to use it, and whether you are getting the most out of your plan.

Get help with your plan

? "I am nervous about having a stranger in my home"

That is completely reasonable, especially for personal care. Every Acme worker is screened, qualified, and trained. But more than that, we take the matching process seriously. We want you to feel comfortable, not just "supported." If the match is not right, say so and we will fix it.

Learn about our matching process

? "I need help outside of 9 to 5"

We have 24/7 coverage. Overnight nursing, weekend personal care, public holiday transport. Our team is rostered around the clock and we do not charge premium rates beyond what the NDIS Price Guide allows.

Ask about after hours support
Local Support

Areas we cover across South East Queensland

We work across six regions. Each one has a dedicated page with suburb lists and local service details.

South Brisbane, Fortitude Valley, Woolloongabba & more

Southport, Surfers Paradise, Broadbeach & more

Logan Central, Woodridge, Springwood & more

Ipswich CBD, Booval, Bundamba & more

Caboolture, Morayfield, North Lakes & more

Cleveland, Capalaba, Victoria Point & more

Participant Stories

What participants say about us

★★★★★4.9

from 90+ reviews
across South East Queensland

★★★★★

Acme have been looking after my son for over a year now. The workers are consistent, patient, and they actually listen to what he needs. I finally feel like I can relax knowing he is in good hands.

P
Parent of participantBrisbane
★★★★★

I moved into SIL with Acme and it has been life changing. The staff treat it like my home, not a facility. I am learning to cook and do my own laundry. Big wins for me. David and the team have been amazing.

S
SIL participantLogan
★★★★★

As a support coordinator, I refer to Acme because they are reliable and communicate well. They get participants started quickly and I do not have to chase them up. That is rare in this sector.

C
Support coordinatorGold Coast
Frequently Asked Questions

Helpful answers before you get started.

Still unsure? Call our team for a relaxed, no-pressure conversation about your needs.

Speak with our team
01What NDIS services does Acme provide?

We provide nursing, personal care, SIL, and transport as our main services. We also offer SDA, group activities, life transition support, and overnight care. We cover Brisbane, Gold Coast, Logan, Ipswich, Moreton Bay, and Redlands.

02Is Acme a registered NDIS provider?

Yes. Acme Support Services is an NDIS registered provider. We comply with the NDIS Practice Standards and Code of Conduct. Our ABN is 68 656 134 539. We have APHRA registered nurses and qualified support workers with 15 years of experience across Queensland.

03Which areas does Acme cover?

Six regions in South East Queensland: Brisbane, Gold Coast, Logan, Ipswich, Moreton Bay, and Redlands. We cover dozens of suburbs within each region. Our head office is in Darra, Queensland.

04How do I get started?

Call 07 3063 3362 or email contact@acmesupportservices.com.au. We set up a consultation, build a care plan, match you with workers, and get started. Most participants are up and running within a few days.

05Do you provide 24/7 care?

Yes. Overnight nursing, weekend personal care, public holiday transport, and around the clock SIL support. Our team is rostered 24/7.

06Can I pick my support worker?

Yes. We ask about your preferences during onboarding, gender, cultural background, language, experience, personality, and match accordingly. If the match is not working, we change it.

07What makes Acme different from other providers?

15 years of experience, 90+ five star reviews, 24/7 availability, a culturally diverse team, and a family run structure where the director personally oversees quality. We also onboard faster than most providers.

08How does NDIS funding work for your services?

It depends on the service. Nursing and personal care fall under Core Supports (Assistance with Daily Life). Transport falls under Core Supports (Social and Community Participation). SIL is under Core Supports high intensity. We handle invoicing with your plan manager or coordinator.

Let’s Talk

Ready to get started?

Call us today or send a message. No pressure, just a conversation about what you need.