Personal care is not just a task list, showering, dressing, grooming, it is one of the most personal supports an NDIS participant receives, and it deserves to be delivered with dignity, not rushed through by whoever is rostered on. Acme Support Services provides personal care and daily living support across the Gold Coast, matched to how you actually want to be supported.
What personal care and daily living support includes
- Showering, dressing, grooming, and toileting, delivered with dignity
- Mobility and transfer assistance
- Medication prompts and management
- Meal preparation and dietary support
- Household tasks that keep daily life manageable
- Building daily living skills toward greater independence
"I am nervous about having a stranger in my home"
This is one of the most common things families tell us before starting, and it is completely reasonable, especially for personal care. Every Acme worker is screened, qualified, and trained, but more than that, we take the matching process seriously. If a match is not right, tell us and we will fix it, not just note it and move on.
Person-centred matching on the Gold Coast
We match support workers on gender, culture, language, and personality, then keep the same worker assigned long term. For personal care specifically, that consistency matters more than almost any other service, since it is the most intimate kind of support we provide.
Why choose Acme on the Gold Coast
- 15 years of experience, not a startup
- Matched, consistent support workers, not a rotating agency roster
- 24/7 availability for personal care outside standard hours
- 90+ five star Google reviews from South East Queensland families
Funding your personal care and daily living support
Personal care and daily living support are generally funded under Core Supports, Assistance with Daily Life. We handle invoicing directly with your plan manager or coordinator, so there is no ambiguity about what is being charged against your plan.
What to expect in your first few weeks
The first few weeks are about your support worker learning your actual routine, not just the version written in your plan. Expect some adjustment as timing, preferences, and small details get ironed out.
We check in properly after the first few shifts to make sure the match is right before it becomes a long-term arrangement. If something is not working, say so, we would rather hear it early than have you quietly put up with a mismatch.
Problems Faced by NDIS Participants on the Gold Coast
Personal care delivered by an inconsistent rotation of workers is uncomfortable at the best of times, and it's worse when a participant has to keep re-explaining preferences for intimate tasks like showering and dressing to someone new each visit.
How We Solve This & How Active We Are on the Gold Coast
We match support workers on gender, culture, language, and personality, then keep the same worker assigned long term, since consistency matters more for personal care than almost any other service. We're active across Southport, Surfers Paradise, Broadbeach, and the wider Gold Coast with 24/7 availability.
Getting started
Call 07 3063 3362 or send an enquiry, and we will talk through your needs and match you with a support worker who fits. Most participants are up and running within a few days.
Related support
Frequently Asked Questions
How does Acme match support workers for personal care?
We ask about your preferences during onboarding, gender, cultural background, language, personality, and match accordingly. If the match isn't working, we change it.
What's included in daily living support?
Meal preparation, household tasks, medication prompts, and building skills toward greater independence, alongside personal care tasks like showering and dressing.
Is personal care available outside business hours on the Gold Coast?
Yes, we roster 24/7, including weekend and after-hours personal care.
How is personal care funded under the NDIS?
It's generally funded under Core Supports, Assistance with Daily Life.