Personal care is one of the most personal supports an NDIS participant receives, and it deserves to be delivered with dignity, not rushed through by whoever is rostered on. Acme Support Services is bringing its personal care and daily living support to Toowoomba, built on 15 years of experience across South East Queensland.
What personal care and daily living support includes
- Showering, dressing, grooming, and toileting, delivered with dignity
- Mobility and transfer assistance
- Medication prompts and management
- Meal preparation and dietary support
- Household tasks that keep daily life manageable
- Building daily living skills toward greater independence
"I am nervous about having a stranger in my home"
That is completely reasonable, especially for personal care. Every Acme worker is screened, qualified, and trained, and as we establish our Toowoomba team, we are applying the same matching process we use in our established regions rather than a scaled-down version for a new area.
Person-centred matching as we grow in Toowoomba
We match support workers on gender, culture, language, and personality, then keep the same worker assigned long term wherever rostering allows. Because this is a growing region for us, we are upfront about current staffing and availability rather than overpromising.
Why choose Acme in Toowoomba
- 15 years of experience across South East Queensland, applied to a new region
- The same matching process we use everywhere else, not a lighter version
- Family run oversight of service quality from day one
- Nursing support also available locally if clinical needs arise
Funding your personal care and daily living support
Personal care and daily living support are generally funded under Core Supports, Assistance with Daily Life.
Questions worth asking as we grow in a new region
It is reasonable to ask any provider entering a new area how quickly they can actually start, and how experienced the local staff are. We would rather answer honestly, some services may take slightly longer to arrange in Toowoomba while our local team builds up, than promise a start date we cannot deliver.
What does not change is the standard of matching and consistency we apply everywhere. A newer region does not mean a lighter version of the service.
Problems Faced by NDIS Participants in Toowoomba
Being nervous about having an unfamiliar worker in your home for personal care is common, and that discomfort is often worse in a newer service region where a provider hasn't yet built up genuinely local staff.
How We Solve This & How Active We Are in Toowoomba
Every worker is screened, qualified, and trained, and as we establish our Toowoomba team, we're applying the same matching process used in our established regions rather than a lighter version. Nursing support is also available locally as our Toowoomba presence grows.
Getting started
Call 07 3063 3362 or send an enquiry, and we will talk through your needs, your plan, and current availability in Toowoomba.
Related support
Frequently Asked Questions
Does Acme currently operate in Toowoomba?
We're establishing our presence in Toowoomba. Call us directly to confirm current availability in your specific area.
How does Acme match support workers for personal care?
We ask about your preferences during onboarding, gender, cultural background, language, personality, and match accordingly.
Is nursing support also available in Toowoomba?
Yes, we're also establishing our nursing service in Toowoomba alongside personal care and daily living support.
How is personal care funded under the NDIS?
It's generally funded under Core Supports, Assistance with Daily Life.